YLW put in safety measures to help public travel with confidence

Masks a must at YLW

Kelowna International Airport (YLW) has implemented a set of new health and safety measures to ensure passengers can feel confident when travelling through the airport.

“We know air travel looks different these days, but we are here to welcome passengers back and ensure their journey through YLW is as easy, stress-free and safe as possible,” said Airport Director Sam Samaddar.

“Whether passengers are travelling this month or later this year, we want them to know that we are committed to doing our part to keep travellers and airport employees healthy.”

On Tuesday, new safety measures came into effect at YLW:

  • Asking everyone who enters the terminal to sanitize their hands
  • Requesting passengers say goodbye to friends and family outside the terminal
  • Advising arriving passengers to collect their baggage and immediately exit the building
  • Adding more than 30 hand sanitizer stations

Last Friday YLW announced masks are mandatory for travellers and employees in the public areas of the terminal.

In addition to these new measures, YLW will continue existing safeguards in the terminal:

  • Frequent sanitizing of all high touch-point areas such as self-service kiosks, luggage carts, elevators, handrails, and enhanced cleaning in the washrooms.
  • Installing plexiglass barriers in customer service areas and at ticket counters and boarding gates.
  • Displaying signage throughout the airport to encourage physical distancing whenever possible.
  • Implementing physical distancing controls for employees in office spaces to keep people two metres apart.

They also urge passengers who are not feeling well not to travel.

"I think this is a partnership and part of the partnership is the person who is travelling, so take your personal safety seriously, we are taking your safety very, very seriously so the precautions that we have taken inside our facilities are trying to demonstrate that and certainly we're learning as we go."

The airport is seeing a slow increase in flights as they only saw four outbound flights and 250 passengers per day in April and May.

"We're now up to 14 flights outbound a day, we're up to about a thousand passengers. So, we're seeing a big pickup, it's not where we were, where we had 48 flights a day at this time a year ago," adds Samaddar. 

For more information on what you can expect click here or check out the video below. 

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