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SilverStar offers vouchers, refunds on 2019/2020 ski passes

Voucher for ski pass holders

If you're feeling a bit nervous planning for next year's winter sports season, SilverStar hopes to take away some of that anxiety.

The resort has announced their new Passholder Promise, which is a multi-faceted approach to addressing this year's shortened season, as well as looking toward next season.

All 2019/2020 season passholders will be given a voucher that can be applied to any 2020/2021 season or multi-day POW Pass product. The vouchers are valid beginning on May 19 through to the end of the 2020/2021 season. The value of the voucher will be determined on the type of pass that was purchased for this past season, whether it was a Family Pass, Student Pass, etc.

POW Pass holders who did not use all of their days will also receive vouchers – more information regarding the POW Pass vouchers will be released early next month.

In terms of next year's season, the Passholder Promise includes the following aspects:

  • Price Freeze: No increase from 2019/20 Early-Bird Pricing on 2020/21 season and POW passes
  • Refund Available: Full refunds will be issued on 2020/21 winter passes until December 1, 2020
  • Payment Plan: An interest-free payment plan option is available on winter 2020/21 alpine passes, which go on sale May 19
  • Enhanced Reciprocal Offers: Two free days of skiing at Sun Peaks, Apex, and Whitewater

"We are extremely appreciative of our guests, our staff and our community and we are pleased that we can extend our thanks through the actions we’re taking, and will continue to take, in support of them during this extraordinary time," says Ken Derpak, SilverStar's general manger.

"We’re delighted we can offer vouchers to season and multi-day pass holders in addition to the reimbursements we’ve already issued for lodging, and activities, as well as our engagement with local and provincial organizations as a good community steward, and our support to ensure the safety and well-being of our employees."

For more information on how 2019/2020 passhodlers can redeem their vouchers, click here. For information on 2020/2021 pass pricing and options, click here.



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