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Volunteer Matters

Create a culture of problem-solving in your organization

Create a culture of problem-solving in your organization

Jun 1, 2023 / 4:00 am

Do you have a culture of problem-solving in your organization, or are you the person everyone in your volunteer program comes to for solutions? When anything...

Making a case for selfish volunteers

Making a case for selfish volunteers

May 25, 2023 / 4:00 am

When you recruit for your organization, do you avoid selfish volunteers? Should you? Can self-interest drive positive change? I’d like to challenge you to...

The art of getting club members to volunteer

The art of getting club members to volunteer

May 18, 2023 / 4:00 am

Does your group have challenges getting club members to volunteer? How about the parents of members? I spoke with the leaders of a wholly volunteer-run sports...

Include volunteer professionals on your board

Include volunteer professionals on your board

May 11, 2023 / 4:00 am

Do you have any volunteer professionals on your board of directors? I saw a question on LinkedIn the other day by Tracey O’Neill regarding why the boards...

How to handle volunteers walking away

How to handle volunteers walking away

May 4, 2023 / 4:00 am

One of the most frustrating roles of a leader of volunteers is when volunteers quit. You’ve put time and effort into training and supervising them and...

Tips to turn staff into volunteer lovers

Tips to turn staff into volunteer lovers

Apr 27, 2023 / 4:00 am

Are you dealing with pushback from your organization’s staff around engaging volunteers? Would you like to turn staff into volunteer lovers? I’m...

Finding funding for volunteers and volunteer programs

Finding funding for volunteers and volunteer programs

Apr 20, 2023 / 4:00 am

Recently I read, and participated in a webinar about, a fascinating study about funding for volunteers and volunteer programs. The U.S. study, by Sue Carter...

Keeping volunteers engaged when clients have complex needs

Keeping volunteers engaged when clients have complex needs

Apr 13, 2023 / 4:00 am

I was having a conversation with the executive director of the local branch of the Mustard Seed recently. He told me levels of volunteering go down when clients...

Preventing compassion fatigue in your volunteers

Preventing compassion fatigue in your volunteers

Apr 6, 2023 / 4:00 am

Wood is supposed to float. It’s supposed to be buoyant and dance on top of the water. Why, then, are their logs the have sunk to the bottom of a river?...

Conflict resolution when volunteers are involved

Conflict resolution when volunteers are involved

Mar 30, 2023 / 4:00 am

There are people out there who have researched and analyzed conflict resolution for years. They are amazingly skilled and confident in it. I’m not one of...

Effective 'onboarding' of volunteers

Effective 'onboarding' of volunteers

Mar 23, 2023 / 4:00 am

Do you have an effective "onboarding" process for volunteers, or do you have a bit of a revolving door? Do volunteers come in, stick around for a...

Succession planning for volunteer boards

Succession planning for volunteer boards

Mar 16, 2023 / 4:00 am

Does your board have a succession plan in place? I had the pleasure of running a workshop this past weekend for the not-for-profit organizations in the Regional...

The benefits of public acknowledging volunteers

The benefits of public acknowledging volunteers

Mar 9, 2023 / 4:00 am

Public acknowledgement of volunteers is important – and in more ways than one. As we all know, volunteers play a crucial role in our communities. They...

Avoiding the 'Dead Horse Theory'

Avoiding the 'Dead Horse Theory'

Mar 2, 2023 / 4:00 am

The "Dead Horse Theory" is a well-known business concept that explains the tendency of individuals and organizations to persist in ineffective...

Volunteer passports could save time, effort and attract more volunteers

Volunteer passports could save time, effort and attract more volunteers

Feb 23, 2023 / 4:00 am

In September 2020, in his Leveling Up Our Communities report, British MP Danny Kruger proposed the establishment of a volunteer passport to help all social...

Making volunteering more flexible will help attract more volunteers

Making volunteering more flexible will help attract more volunteers

Feb 16, 2023 / 4:00 am

I recommend spreading out a volunteer’s "buffet." No, I’m not completely out to lunch (pun intended). Over the last couple of years,...

Volunteering in a support role can really make a difference

Volunteering in a support role can really make a difference

Feb 9, 2023 / 4:00 am

Have you ever wanted to be a hero, someone who goes out and saves people’s lives? Unfortunately, many of us (and I include myself) simply don’t have...

Dealing with risk management in volunteering

Dealing with risk management in volunteering

Feb 2, 2023 / 4:00 am

Risk management is essential in all volunteer programs. I recently finished a book called Transforming Nokia’s by Risto Siilasmaa. In it, Siilasmaa, the...

Using instructional design for training volunteers

Using instructional design for training volunteers

Jan 26, 2023 / 4:00 am

Lately, I’ve been researching the world of instructional design. I’ve been specifically trying to find a way that it can be used for improving the...

Should you hire volunteers?

Should you hire volunteers?

Jan 19, 2023 / 4:00 am

I had someone ask me a question recently: "Is it okay to hire volunteers?" In our current environment of staff shortages and burnout, organizations...

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